Support

Warranty (service warranty)
Delivery and payment
Question and answer

Warranty (service warranty)

In most cases, the products sold on 24K.az website have a service guarantee.

The service guarantee provides free of charge elimination (repair) of defects (discharge, rupture, etc.) in the product purchased by the consumer within a specified time frame, in compliance with the rules of operation, without damage and without intervention of outsiders in order to correct the defect. In the case of a service warranty, there is no return or free exchange of the products covered by the warranty.

Delivery and payment

Payment

Payment for goods sold on the 24K.az website is received only by the stores selling these goods. You can purchase products sold in some stores using a credit card and (or) installment card.

Delivery

In most cases, goods presented on the 24K.az website are delivered by stores that sell them directly under appropriate conditions. For more detailed information about product delivery, we recommend contacting stores that sell these products. Information and contact numbers of the store where the products are sold can be found in the “Store” section after the “Products” section of each product.

What is 24K.az site?

The 24K.az site is an electronic advertising platform where gold jewelry is sold.

Can I buy products directly from 24K.az website?

No, jewelry stores registered on 24K.az present and sell their products directly. To buy the product you like or to get more information, you can directly contact the store selling that pr

How reliable are the products sold on 24K.az website?

The jewelry products sold on the 24K.az site are presented by individual stores that have been operating for a long time and are located in large shopping centers that most of them know. A

In which shopping centers and shops are the products presented on the 24K.az website sold?

Currently, the jewelry presented on the 24K.az website is sold in individual shops in Central Department Store, Moscow Department Store, Lachin shopping center, Eastern Bazaar and other pa

What are the advantages of 24K.az site?

There is no need to spend hours and spend time in stores to buy jewelry. All jewelry stores are gathered together for consumers on the 24K.az website. The 24K.az site provides an opportuni

Are there men's products on 24K.az?

Yes, it is possible to search according to the relevant gender through the "Male", "Female" and "Child" sections placed on the site.

How do I find the right product for my budget and other needs?

You can select the product you are looking for from the menu on the main page or from the "categories" and choose according to other search parameters.